Hyonix Portal – Knowledge Base | Hyonix https://howto.hyonix.com Articles, Tutorials, and Guides on Getting Started Sat, 19 Apr 2025 04:22:27 +0000 en-US hourly 1 https://howto.hyonix.com/wp-content/uploads/2021/06/cropped-icon2-32x32.png Hyonix Portal – Knowledge Base | Hyonix https://howto.hyonix.com 32 32 How to pay with crypto using Cryptomus  https://howto.hyonix.com/article/how-to-pay-with-crypto-using-cryptomus/ https://howto.hyonix.com/article/how-to-pay-with-crypto-using-cryptomus/#respond Wed, 10 Jan 2024 12:47:36 +0000 https://howto.hyonix.com/?post_type=ht_kb&p=4285 Step 1: Identify the invoice that you want to pay and click Pay button Step 2: Choose Bitcoin and other cryptocurrencies under Payment method and click “Pay with Cryptomus” Step 3: Select currency and select network For example, I will choose BNB as currency and BSP (BEP-20) as network Step 4: Please send enough fund in the “amount remaining” to cover the…

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]]> https://howto.hyonix.com/article/how-to-pay-with-crypto-using-cryptomus/feed/ 0 How to attach a screenshot when replying to a ticket https://howto.hyonix.com/article/how-to-attach-a-screenshot-when-replying-to-a-ticket/ https://howto.hyonix.com/article/how-to-attach-a-screenshot-when-replying-to-a-ticket/#respond Thu, 02 Nov 2023 03:29:29 +0000 https://howto.hyonix.com/?post_type=ht_kb&p=4065 go to your left menu -> select Support -> select Tickets -> and click the ticket that you want to attach a screenshot Step 2: Click Reply Step 3: Click “Choose file” to attach a screenshot. Click “Add More” if you want to...]]> Step 1: Login to your account -> go to your left menu -> select Support -> select Tickets -> and click the ticket that you want to attach a screenshot Step 2: Click Reply Step 3: Click “Choose file” to attach a screenshot. Click “Add More” if you want to attach more screenshots Step 4: Select the Screenshot that you want attach, then click “Open” Step 5…

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]]> https://howto.hyonix.com/article/how-to-attach-a-screenshot-when-replying-to-a-ticket/feed/ 0 How to set up auto-renewal https://howto.hyonix.com/article/how-to-set-up-auto-renewal/ https://howto.hyonix.com/article/how-to-set-up-auto-renewal/#respond Wed, 25 Oct 2023 10:00:49 +0000 https://howto.hyonix.com/?post_type=ht_kb&p=4050 Manage Credit cards to see if you have any existing card on file If you haven’t added any card or do not have any card...]]> If you want to auto-renew your service, there are 3 ways: Credit/Debit card, Paypal, Hyonix credit. Step 1: Please go to Billing -> Manage Credit cards to see if you have any existing card on file If you haven’t added any card or do not have any card on file, you will need to add a card to your file Step 2: Add your card info To add a new card to your file…

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]]> https://howto.hyonix.com/article/how-to-set-up-auto-renewal/feed/ 0 How to set up auto-renewal via Credit/Debit card https://howto.hyonix.com/article/how-to-set-up-auto-renewal-via-credit-debit-card/ https://howto.hyonix.com/article/how-to-set-up-auto-renewal-via-credit-debit-card/#respond Tue, 24 Oct 2023 03:32:17 +0000 https://howto.hyonix.com/?post_type=ht_kb&p=4022 Manage Credit cards -> Add new Cards Step 2: Add your card info As a side note, we only accept Mastercard, Visa, Amex, Union, JCB cards. Also, you will be required to pass a fraud check system from Stripe. We would highly recommend the...]]> Step 1: Go to Billing -> Manage Credit cards -> Add new Cards Step 2: Add your card info As a side note, we only accept Mastercard, Visa, Amex, Union, JCB cards. Also, you will be required to pass a fraud check system from Stripe. We would highly recommend the following: Step 3: Go to Account -> Setting -> Change payment method to Credit/Debit card -> Save…

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]]> https://howto.hyonix.com/article/how-to-set-up-auto-renewal-via-credit-debit-card/feed/ 0 How to pay an unpaid invoice https://howto.hyonix.com/article/how-to-pay-an-unpaid-invoice/ https://howto.hyonix.com/article/how-to-pay-an-unpaid-invoice/#respond Sun, 01 Oct 2023 05:25:17 +0000 https://howto.hyonix.com/?post_type=ht_kb&p=3942 Step 1: Identify the invoice that you want to pay and click view button Step 2: Choose your preferred payment method under Payment method and click pay button…

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]]> https://howto.hyonix.com/article/how-to-pay-an-unpaid-invoice/feed/ 0 How to set up auto-renewal via Paypal Billing Agreement https://howto.hyonix.com/article/how-to-set-up-paypal-billing-agreement/ https://howto.hyonix.com/article/how-to-set-up-paypal-billing-agreement/#respond Tue, 12 Sep 2023 09:42:31 +0000 https://howto.hyonix.com/?post_type=ht_kb&p=3902 Setting up a PayPal Billing Agreement will allow us to automatically charge your PayPal account to pay and renew your services. Step 1: Go to your left menu on our website, click Billing, click Manage Paypal, click Set up Billing Agreement Step 2: Login to your Paypal account Step 3: Click Agree & Continue. You have successfully registered Paypal Billing…

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]]> https://howto.hyonix.com/article/how-to-set-up-paypal-billing-agreement/feed/ 0 How to reply to a Hyonix’s ticket https://howto.hyonix.com/article/how-to-reply-to-a-hyonixs-ticket/ https://howto.hyonix.com/article/how-to-reply-to-a-hyonixs-ticket/#respond Tue, 05 Sep 2023 06:54:00 +0000 https://howto.hyonix.com/?post_type=ht_kb&p=3882 go to your left menu -> select Support -> select Tickets -> and click the ticket that you want to reply Step 2: Click Reply Step 3:]]> Step 1: Login to your account -> go to your left menu -> select Support -> select Tickets -> and click the ticket that you want to reply Step 2: Click Reply Step 3…

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]]> https://howto.hyonix.com/article/how-to-reply-to-a-hyonixs-ticket/feed/ 0 How to manually apply Hyonix credit to pay an invoice https://howto.hyonix.com/article/how-to-manually-apply-hyonix-credit-to-pay-an-invoice/ https://howto.hyonix.com/article/how-to-manually-apply-hyonix-credit-to-pay-an-invoice/#respond Thu, 31 Aug 2023 15:37:00 +0000 https://howto.hyonix.com/?post_type=ht_kb&p=3852 Step 1: Identify the invoice you want to apply Hyonix credit and click Pay button Step 2: Recheck the invoice details and then hit Apply Credit button…

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]]> https://howto.hyonix.com/article/how-to-manually-apply-hyonix-credit-to-pay-an-invoice/feed/ 0 How to read Hyonix invoice https://howto.hyonix.com/article/how-to-read-hyonix-invoice/ https://howto.hyonix.com/article/how-to-read-hyonix-invoice/#respond Mon, 21 Aug 2023 10:29:47 +0000 https://howto.hyonix.com/?post_type=ht_kb&p=3813 Billing -> Invoice. Then identify the invoice you wish to view and click the Pay/View button. Step 2: All details of the invoice will be displayed.]]> Step 1: Navigate to the left hand menu on our website -> Billing -> Invoice. Then identify the invoice you wish to view and click the Pay/View button. Step 2: All details of the invoice will be displayed.

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]]> https://howto.hyonix.com/article/how-to-read-hyonix-invoice/feed/ 0 How to search for a server on Hyonix portal https://howto.hyonix.com/article/how-to-search-for-a-server-on-hyonix-portal/ https://howto.hyonix.com/article/how-to-search-for-a-server-on-hyonix-portal/#respond Mon, 21 Aug 2023 09:22:31 +0000 https://howto.hyonix.com/?post_type=ht_kb&p=3809 If you have too many servers and you want to quickly find one, please follow our steps: Step 1: Ensure you have one of the following details of the server that you want to find: Server IP, Server Name, or Server UUID. Step 2: On our website, navigate to “Server” on the left-hand menu. Input one of the details from Step 1. For this demonstration, we’ll use the Server IP. Step 3…

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