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How to attach a screenshot when replying to a ticket

Step 1: Login to your account -> go to your left menu -> select Support -> select Tickets -> and click the ticket that you want to attach a screenshot

Step 2: Click Reply

Step 3: Click “Choose file” to attach a screenshot. Click “Add More” if you want to attach more screenshots

Step 4: Select the Screenshot that you want attach, then click “Open”

Step 5: Click Submit

Your attached screenshot has been sent to us

Updated on November 2, 2023

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