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How to Cancel Automatic Payments

In this guide, you will learn how to cancel automatic payments via the Hyonix dashboard.


How to Cancel Automatic Payment with Cards

In this guide, we will demonstrate how to cancel automatic payments with a card.

1. Get started by opening the Hyonix Dashboard here.

Image of the Hyonix dashboard.

2. Next, click the “Billing” drop-down menu on the left side and select “Manage Credit Cards“.

The billing page of the Hyonix dashboard with an example credit card for the purposes of this guide.

3. Next, select “Delete” to remove the card.

Note, you will need to delete your card after each time you pay with it.

Image demonstrating how to delete cards in the billing page.

Note, you will need to delete all cards in your account to avoid being automatically billed.


How to Cancel Automatic Payment with PayPal Subscription

In this guide, we will demonstrate how to cancel automatic payments with PayPal subscriptions.

1. First, go to your PayPal account and open the settings page.

Image of PayPal payments page demonstrating how to get to the settings page.

2. Next, select the “Payments” option which will take you to the below screen.

Image of PayPal payments dashboard.

3. Afterwards, click the “Manage automatic payments” button.

Image demonstrating where to click to manage automatic payments in the PayPal dashboard.

4. Lastly, cancel the subscription with Hyonix.

Note, you can also open a ticket and ask us to help you cancel your PayPal subscription. If you prefer to pay manually, please use PayPal (One-time) instead.


How to Cancel Automatic Payment with Hyonix Credits

In this guide, we will demonstrate how to cancel automatic payments with Hyonix credit.

1. Get started by opening the Hyonix Dashboard here.

Image of the Hyonix dashboard.

2. Next, click the “Account” drop-down menu on the left side and select “Settings“.

Image demonstrating how to get to the Hyonix account settings page.

3. Afterwards, tick the checkbox for the “Disable Hyonix credit auto renewal” option.

Image demonstrating where to press in order to disable Hyonix credit auto renewal.

4. Lastly, scroll to the bottom of the page and click “Save Changes“.

Saving changes in account settings page.

How to Cancel Automatic Payment by Canceling Your Service

In this guide, we will demonstrate how to cancel automatic payments by canceling your Windows VPS service via the Hyonix dashboard.

Please note, by canceling your service, the Windows VPS will be terminated and all of the data will be wiped at the end of the billing period.

1. Get started by opening the Hyonix Dashboard here.

Image of the Hyonix dashboard page.

2. Next, select the gear icon next to the service you wish to cancel.

Selecting server setting in the Hyonix portal.

3. After you reach the server settings, select “Request Cancellation“.

Requesting cancellation of Windows VPS via Hyonix portal.

4. Next, the “Cancellation Form” page will pop up with a field where you can fill in feedback (Optional). Then, select “Request Cancellation” to cancel the service.

Cancellation form where you can optionally fill in a feedback text box.

5. Lastly, you will see “Cancellation request sent successfully” to confirm.

Cancellation request sent succesfully.

If you have multiple services you will need to request cancellation on all services, or you will be charged for the services that are not canceled.


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Updated on December 9, 2022
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