1. Home
  2. Knowledge Base
  3. Troubleshooting & Fix
  4. [RESOLVED] You cannot proceed because authentication is required

[RESOLVED] You cannot proceed because authentication is required

You may encounter this error while connecting to RDP from a Windows desktop

Please follow the following steps to solve the issue:

Step 1: Open mstsc (Remote Desktop Connection) and click Show Option

Step 2: Click Advanced, Select “Connect and don’t warn me” or “Warn me” and Click Connect

Step 3: You can connect to your server now

Updated on September 12, 2023

Was this article helpful?

Need Support?
Can't find the answer you're looking for? Don't worry we're here to help!
CONTACT SUPPORT