If you have any problem with your payment and want to contact Coinpayment, please follow the following steps.
Step 1: Go to https://www.coinpayments.net/supwiz-buyer
Enter the transaction ID from Coinpayment. Coinpayments transaction ID starts with “CP”, for example: CPHG7G6OXFDXGN39HRCDDPFLCA so we can check the transaction for you. You can find Coinpayments transaction ID from your email.
![](https://howto.hyonix.com/wp-content/uploads/2023/11/image-17-1024x872.png)
Step 2: Follow the following steps
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![](https://howto.hyonix.com/wp-content/uploads/2023/11/image-19-1024x654.png)
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Step 3: Enter the information and click Create Ticket
![](https://howto.hyonix.com/wp-content/uploads/2023/11/image-21-1024x744.png)
![](https://howto.hyonix.com/wp-content/uploads/2023/11/image-22-1024x480.png)
Step 4: Open your email. Coinpayment will send you an email within 1 hour after submitting ticket
![](https://howto.hyonix.com/wp-content/uploads/2023/11/image-23-1024x451.png)