FAQ

#Q: I have been using your service for 6 months on a monthly cycle. Can I now get the semi-annual discount?

A: Unfortunately, discounts for long billing cycles cannot be accumulated. The semi-annual discount is only available if you initially commit...
#Q: What type of IP does my server get?

A: Each server deployed from our system is assigned a unique static datacenter IP. This IP is dedicated to your...
#Q: Are the IPs assigned to my server shared with other customers?

A: No, every server gets a dedicated IP. Each IP is unique and assigned exclusively to your server.
#Q: Do you offer residential IPs?

A: Currently, we only offer datacenter IPs. However, we plan to offer residential IPs in the future and will announce...
#Q: What discounts do you offer? Do you have any discount code? What discount codes are valid at this time?

A: We offer the following promotions for longer billing cycles: Besides, we apologize that we cannot offer further discounts at...
#Q: Can I request a dynamic IP instead of a static one?

A: No, we only provide static IPs for all deployed servers.
#Q: Can I get additional discounts beyond promotions for long billing cycle?

A: Unfortunately, we cannot offer further discounts at this time as our service prices are already among the lowest in...
#Q: Can I combine discount codes (if any) with other promotions?

A: No, coupon codes are only applicable for monthly billing cycles and cannot be combined with other promotions. For example,...
#Q: Why isn’t my discount code working?

A: Your discount code may not be valid because:

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